We're here to help. When you call the FACT office, the telephone will not be answered by a machine—but by a person who genuinely cares.
Illinois Office
318 Hillsboro Ave, PO Box 104
Edwardsville, IL 62025
Arkansas Office
300 South Church St, Suite B101
Jonesboro, AR 72401
Contact Member Services with questions pertaining to your membership.
Call us toll-free between 9:00 a.m. and 5:00 p.m. Central Time, on all weekdays except holidays.
You may also contact any of the following directly:
Vicki Rolens Managing Director
vrolens@usafact.orgTracy Wetzel
twetzel@usafact.orgMarisa Wetzel
mwetzel@usafact.orgPhone Number
1-855-329-7395Illinois Office
318 Hillsboro Avenue
PO Box
104
Edwardsville, IL 62025
Arkansas Office
300 South Church Street
Suite
B101
Jonesboro, AR 72401
